Barbara Kasser is a network administrator for a major specialty chemical company. In her spare time, she is the Team Leader Coordinator for the Boca Raton Community Emergency Response Team. Barbara is the author of several books, including Internet Shopping Yellow Pages, Practical Internet, Using the Internet, 4th Edition and Netscape Navigator, Browsing and Beyond. Barbara also co-authored Internet Explorer 4, One Step at a Time.

Frank Fiore is an eBusiness expert and accomplished author of six eBusiness books: Successful Affiliate Marketing for Merchants, e-Marketing Strategies, The Complete Idiot’s Guide to Starting an Online Business, Dr. Livingston’s Online Shopping Safari Guidebook, Tech TVs Starting an Online Business, and How to Succeed in Sales Using Today’s Technology. He is the Online Shopping Guide for About.com and a prolific writer of eBusiness features on Informit.com.